Privacy Policy

Who we are

Aurum Reality is a boutique real estate advisory based at AURUM Reality, My Home Nishada, Neopolis, Kokapet, Hyderabad. We represent buyers and sellers of villas, HMDA plots, apartments and commercial property across Hyderabad, for both local and NRI clients. For any privacy question, write to hello@aurumreality.com or call +91 91006 10064.

Information we collect

• Details you submit through our enquiry form: name, email, phone number, area of interest, budget range and your message.
• Details you share directly over WhatsApp, email, phone or Instagram.
• Basic technical information your browser sends when you visit the site, such as approximate location, device type and pages viewed, used only to keep the site secure and working well.

We do not ask for identity documents, financial statements or payment details through this website.

How we use your information

• To respond to your enquiry and share suitable listings.
• To arrange site visits, video viewings and documentation support, including remote support for NRI clients.
• To send occasional updates about new inventory, only where you have asked for them.
• To meet legal, tax and record keeping obligations in India.

We do not sell your personal information, and we do not share it with advertisers.

Who we share it with

We share information only where it is needed to serve you: with the property owner, developer or their representative when you ask us to progress an enquiry, and with service providers who host our website, database and email. Those providers process information on our instructions only. We may also disclose information where the law requires it.

How long we keep it

Enquiry records are kept for as long as needed to serve you and to satisfy legal record keeping requirements, after which they are deleted or anonymised. You may ask us to delete your details sooner at any time.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or ask us to stop contacting you. Email hello@aurumreality.com and we will act on the request within a reasonable time.

Security

Enquiries submitted on this site are transmitted over an encrypted connection and stored in an access controlled database. No system is perfectly secure, so please avoid sending sensitive documents or financial details through the website form.

External links

Our site links to WhatsApp, Instagram and third party listing material. Those services have their own privacy policies and we are not responsible for their practices.

Changes to this policy

We may update this policy as our services change. The revised date at the top of the page always shows the current version.